Exemption for excess baggage charge

We are pleased to announce that JAL Family Club members of China/Hong Kong region are exempted for the excess baggage charge as follows in addition to the standard checked baggage allowance for their temporary return or travel to Japan. You are welcome to use this service.

Eligible routes: JAL flights (excluding code-share flights)

Details of service:

Free excess checked baggage allowance in addition to the standard checked baggage allowance is as follows:


EligibleStandard checked baggage allowanceFree excess checked baggage allowanceTotal
China / Hong Kong = JapanEconomy20kg+ 20kg=40kg
Executive Class30kg+ 20kg=50kg
First Class40kg+ 20kg=60kg
Executive Class Only
America routes (including Guam, Canada, Mexico, Brazil)
2 pieces+ 1 piece=3 pieces

Ineligible fare: Ticketed class is N/Q/S

How to request: Please contact JAL Reservation Centre or JAL Mileage Bank Centre in China when making reservation or 3 days before departure.
*It is necessary to request this service in advance. Please kindly note this service cannot be used if JALFC membership card cannot be presented upon check-in.

Others:
- It is also eligible for the transit from international flight to JAL Japan domestic flight. (JAL Group domestic flights are excluded from this service)
- It is eligible to use this service in combination with the free excess checked baggage allowance service for JAL Global Club (JGC), FLYON Award and JAL Family Service.
- This service may not be applicable to some types and sizes of baggage.

Contacts for request and inquiries:

JAL Reservation Centre in China
TEL:4008-88-0808 (Daily 08:00-18:00)

JAL Reservation Centre in Hong Kong
TEL:2523-0081 (Daily Mon-Fri 08:00-18:30, Sat/Sun 08:00-18:00)

JAL Mileage Bank Centre in China
(Hong Kong) 2537-6565* (Daily 08:00-18:00)
(Other cities in China)4008-88-0808

*When making an international call, please dial +852-2537-6565 (toll call).